![]() From there your puzzles will be redirected to you. I do not even live in the United States?!Ī: The address shown in Folcroft, PA is an International Shipping Hub. Q: Why is my order shipping to Folcroft, PA. Other factors such as custom requests/engraving will increase lead time. ![]() Often times I can have an order ready to ship within 5 business days. Some puzzles (such as mazes) take longer to make than a cipher wheel or lobby puzzle. Q: How long does it take for you to ship an order?Ī: This is a tricky one as it really depends upon what you order. I/Creative Escape Rooms are not responsible for any taxes/duties/fees imposed by your Country. It is important to note you as the receiver of the shipment are responsible for paying any and all taxes/duties/fees imposed by your Country. If you are concerned over what the duty may be on your order I suggest checking your Country's rates prior to completing your order.Ī: This also varies with each Country. If you would like to use this shipping option please contact me directly as it is not available through the website.Ī: Each country handles Custom's duties differently. The shipping time for this service is normally 2-5 days. If you do not mind paying more for shipping I can have them sent via DHL. Q: I can't wait that long is there any option to receive my puzzles faster?Ī: Indeed there is. Q: How long does it normally take for international shipments to arrive?Ī: Travel time varies country to country. Not only will this activate the international shipping platform, but allow you to browse our site in your language and currency. This will translate the site to your native language and currency. Simply select your country from the pop-up window or the dropdown box at the top of the page. Q: How do I take advantage of your discounted international shipping rates?Ī: It is very easy. ![]() Fortunately, we have a fantastic partnership when it comes to international shipping rates which will save you money. Q: What is the cost of international shipping?Ī: Cost will vary depending upon the overall weight of your order. Q: Do you ship your escape room puzzles internationally? If you have any additional questions or need clarification please contact me directly. Please see below for for a Q&A conducted among me and myself regarding International shipping. If it seems your package is taking longer than normal be sure to check the tracking link and contact your local Post. Not all shipments will be impacted however, there is a chance your order will experience a moderate to significant increase in transit time. Please note international shipping times have been effected by Covid-19. If you have an idea please do not hesitate to contact me. I can also create custom one off props to fit in with the exact needs of your room. If you would like to add images or more extensive customization please contact me prior to placing your order so we can work out the details. If I do not have this information it will increase the amount of time it takes for you to have the puzzle in your hands. I cannot get started until knowing exactly what you want. It is very important to relay codes for mazes and any custom information to me at the time of your order. There is a small fee for customizing the puzzles. International Orders Please Email me the code at is not an additional charge for a custom code on Magnet Mazes. Please select "Yes" to customization and Email me the code.Īll Magnet Mazes require a code from you, the other puzzles will have a standard code used if a custom code is not selected. If you are placing an order for any puzzle which requires a code such as: A lot of our puzzles can be customized with different images, text, symbols and codes.
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